Frequently Asked Questions

Faq

?What are the check-in and check-out times?
Check-in opens at 12.00 pm and check-out closes at 12.00.00pm.
? Can I leave my room late?
No, it depends on availability.
?Do the rooms have a balcony? Can I book one?
Only one room, number 401, has a balcony.
?Is there any non-smoking rooms?
Yes, we have three non-smoking rooms.
?Does your hotel have disabled access?
Yes, on the ground floor of the hotel.
?Will I be able to store my luggage in the hotel once I check-out?
Yes, we can store your luggage.
?Do you have any quiet and romantic room? How can I book it?
On the phone, calling reception.
?How much is the taxi ride from the airport? How long does it take?
The ride from the airport takes 25 minutes and costs € 23 aproximately.
?What is the area around the hotel like?
The hotel is in Granada’s old town.
?What languages does your reception staff speak?
We can speak English and French.